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That said, this drawback could be mitigated by integrating with end-to-end encryption software such as BoxCryptor. The service also doesn’t provide private encryption keys, which is an important security feature when sharing sensitive files.

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(You’ll want to select a strong password instead.) While two-factor-authentication is something that I expect as the bare-minimum protection offered by apps and software, SugarSync does not provide this. Security is where SugarSync falls a little short. If you decide to delete a file or folder, these are moved to a Deleted Items folder, which can be accessed via your desktop app or mobile app. SugarSync keeps any deleted items for up to 30 days, which I think is a good amount of time to change my mind or revert an error. This lets you have more control over what to restore in the case of unwanted changes being made to your files – say, if you’re working on files collaboratively. Restoring previous versions of files is quite straightforward, and I like the added versioning that Protected Folders gives you. In addition to cloud backup, SugarSync’s business plans also support network-attached storage devices. SugarSync’s Protected Folders allow you to choose the frequency of your backups. Instead, everything is backed up at the file or folder level. Note that the additional versions will take up more of your allotted storage space, though.Īlso worth noting that SugarSync doesn’t give you the option to backup your entire harddrive. This means your data is constantly being backed up and saved online.įor added peace of mind, you can create a Protected Folder, which allows you to schedule backups at continuous intervals and saves up to 12 versions of each file instead of the usual five. Once a file or folder has been added to your account, SugarSync will back it up almost immediately after each change or edit.

Let’s take a closer look at four important features: Backups, Data Restore, Security, and Remote Wipe. For example, a Microsoft Outlook plugin connects with your SugarSync account to let you share files that are too large to email. SugarSync can be used with productivity and automation tools, including JotForm, Google Drive, and Asana, so it’s a good option to use at work. But it’s also a worthwhile consideration if you want a solution that integrates with many third-party apps.

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Windows 10, 8, 7 macOS 10.12-10.15, Android, iOSĮnterprise-grade AES-256, no private encryption keysĪs far as online backup and file sharing services go, SugarSync does as it advertises. Web app limits uploads to 300MB, file type restrictions, bandwidth throttling, no fair use limits

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No backup from external drive, no offline backup/restore, no mirror image backups, no backup status reports, no idle backup option Throughout the USA (exact number and locations are not disclosed publicly)Ĭustomizable backup schedule. Still, SugarSync does have some redeeming qualities that I share below. Honestly, though, for similar functionality and a smaller price tag, I’d rather suggest iDrive or Backblaze. With pricing top of mind, I’ve covered more complex features like file sync speeds and security features – and additional small inconveniences – in my review.

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Or, if I want to sync my iPhoto library, SugarSync only supports syncing it on one device at a time, instead of the usual unlimited devices supported.Īnd this is when I start to wonder why certain features aren’t offered in full across SugarSync’s platforms – and whether these small, inconvenient details shouldn’t be reflected in more reasonable subscription costs. And for basic needs like these, SugarSync ticks the right boxes.īut, for example, if I wanted to check a photo or song that I’ve just backed up, SugarSync offers a media player only on its mobile app (not on the desktop app or web client). I should clarify one thing: I don’t need extensive features to make me feel that I’m getting my money’s worth from a cloud solution – sometimes all I want is a reliable backup, say of my music and photo files, from my computer or mobile. “Less is more” is a noble approach to life, but does it work for a cloud backup solution like SugarSync? If you like minimalism, maybe it does, but I have a few reservations after conducting a comprehensive test of what this service offers. Pay More, Get Less for A Simple Cloud Backup Service? SugarSync lets you access, sync, share, and backup unlimited files across multiple devices.

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